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Contact the IUC

Office hours for the Iowa Utilities Commission are 8 a.m. to 4:30 p.m. Monday through Friday, excluding  official state holidays.

Agency Phone List

GENERAL CONTACTSPHONE
Customer Service - Utility Service Questions or Complaints, Request for Records, Electronic Filing Questions, IT Support, and General Information515-725-7300
Toll-free Customer Service Questions or Complaints877-565-4450
Fax 515-725-7398
IOWA UTILITIES COMMISSION EXECUTIVESPHONE
Sarah Martz, Commission Chair515-725-7888
Joshua Byrnes, Commissioner515-725-7888
Erik Helland, Commissioner515-725-7888
Chief Operating Officer515-725-0553
Ralph Marasco, General Counsel515-725-7333
BUREAU CONTACTSPHONE
Accounting & Assessments, Phil Davis515-725-7338
Communications/Media Relations, Melissa Myers515-725-7306
Customer Service, Marie Jeanblanc 515-725-7300
Federal & Regional Coordinator, Eric Giddens515-300-7191
Legislative Liaison, Stephanie Weisenbach515-725-7385
Regulatory Analysis, Wendy McElvain515-725-7303
Safety & Engineering (Electric), Kevin Yearington 515-210-1642
Safety & Engineering (Pipeline), Sanel Lisinovic515-518-5144

Mail or deliver a letter to the IUC:

Iowa Utilities Commission
1375 E. Court Ave.
Des Moines, IA 50319-0069

Email:

Customer complaints or customer inquiries: customer@iuc.iowa.gov
Non-complaint and website-related questions or comments: iuc@iuc.iowa.gov
Questions about EFS or IUB 24/7: ITsupport@iuc.iowa.gov 

Submit a utility-related complaint:

Online complaint form