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Contact the IUC

Office hours for the Iowa Utilities Commission are 8 a.m. to 4:30 p.m. Monday through Friday, excluding  official state holidays.

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General Contacts

GENERAL CONTACTSPHONE
Customer Service - Utility Service Questions or Complaints, Request for Records, Electronic Filing Questions, IT Support, and General Information515-725-7300
Toll-free Customer Service Questions or Complaints877-565-4450
Fax 515-725-7398
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Agency Executives

IOWA UTILITIES COMMISSION EXECUTIVESPHONE
Sarah Martz - Commission Chair515-725-7888
Joshua Byrnes - Commissioner515-725-7888
Erik Helland - Commissioner515-725-7888
Nichol Toomire - Chief Operating Officer 515-725-7314
Ralph Marasco - General Counsel515-725-7333
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Bureau Contacts

BUREAU CONTACTSPHONE
Accounting, Billing & Assessments, Customer Service - Marie Jeanblanc515-725-7330
Communications/Media Relations - Melissa Myers515-725-7306
Electric Safety & Engineering - Ryan Rush515-725-7350
Federal & Regional Coordinator - Eric Giddens515-300-7191
Legislative Liaison - Stephanie Weisenbach515-725-7385
Pipeline Safety & Engineering - Sanel Lisinovic515-518-5144
Regulatory Analysis - Nichol Toomire515-725-7314
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Mail or deliver a letter to the IUC:

Iowa Utilities Commission
1375 E. Court Ave.
Des Moines, IA 50319-0069

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Email

Customer complaints or customer inquiries: customer@iuc.iowa.gov
Non-complaint and website-related questions or comments: iuc@iuc.iowa.gov
Questions about EFS or IUB 24/7: ITsupport@iuc.iowa.gov 

File a Utility Complaint

File a consumer utility complaint using our online form, which allows you to attach documents. Any information submitted is subject to the Iowa Open Records Act and will be available for public view.

File a complaint
IUC Organizational Chart
888.89 KB .pdf
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