Office hours for the Iowa Utilities Commission are 8 a.m. to 4:30 p.m. Monday through Friday, excluding official state holidays.
Agency Phone List
| GENERAL CONTACTS | TELEPHONE NUMBER |
|---|---|
| Customer Service - Utility Service Questions or Complaints, Request for Records, Electronic Filing Questions, IT Support, and General Information | 515-725-7300 |
| Toll-free Customer Service Questions or Complaints | 877-565-4450 |
| Fax | 515-725-7398 |
| IOWA UTILITIES COMMISSION EXECUTIVES | |
|---|---|
| Sarah Martz, Commission Chair | 515-725-7888 |
| Joshua Byrnes, Commissioner | 515-725-7888 |
| Erik Helland, Commissioner | 515-725-7888 |
| Chief Operating Officer | 515-725-0553 |
| General Counsel | 515-725-7333 |
| Stephanie Weisenbach, Legislative Liaison | 515-725-7385 |
| BUREAU CONTACTS | |
|---|---|
| Accounting & Assessments, Phil Davis | 515-725-7338 |
| Communications/Media Relations, Melissa Myers | 515-725-7306 |
| Customer Service, Marie Jeanblanc | 515-725-7300 |
| Regulatory Analysis, Wendy McElvain | 515-725-7303 |
| Safety and Engineering, Kevin Yearington | 515-210-1642 |
Mail or deliver a letter to the IUC:
Iowa Utilities Commission
1375 E. Court Ave.
Des Moines, IA 50319-0069
Email:
Customer complaints or customer inquiries: customer@iuc.iowa.gov
Non-complaint and website-related questions or comments: iuc@iuc.iowa.gov
Questions about EFS or IUB 24/7: ITsupport@iuc.iowa.gov