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Office hours for the Iowa Utilities Commission are 8 a.m. to 4:30 p.m. Monday through Friday, excluding official state holidays.
Back to topGeneral Contacts
| GENERAL CONTACTS | PHONE | 
|---|---|
| Customer Service - Utility Service Questions or Complaints, Request for Records, Electronic Filing Questions, IT Support, and General Information | 515-725-7300 | 
| Toll-free Customer Service Questions or Complaints | 877-565-4450 | 
| Fax | 515-725-7398 | 
Iowa Utilities Commission Executives
| IOWA UTILITIES COMMISSION EXECUTIVES | PHONE | 
|---|---|
| Sarah Martz, Commission Chair | 515-725-7888 | 
| Joshua Byrnes, Commissioner | 515-725-7888 | 
| Erik Helland, Commissioner | 515-725-7888 | 
| Nichol Toomire, Chief Operating Officer | 515-725-7314 | 
| Ralph Marasco, General Counsel | 515-725-7333 | 
Bureau Contacts
| BUREAU CONTACTS | PHONE | 
|---|---|
| Accounting & Assessments, Phil Davis | 515-725-7338 | 
| Communications/Media Relations, Melissa Myers | 515-725-7306 | 
| Customer Service, Marie Jeanblanc | 515-725-7300 | 
| Electric Safety & Engineering | 515-725-7300 | 
| Federal & Regional Coordinator, Eric Giddens | 515-300-7191 | 
| Legislative Liaison, Stephanie Weisenbach | 515-725-7385 | 
| Pipeline Safety & Engineering, Sanel Lisinovic | 515-518-5144 | 
| Regulatory Analysis, Wendy McElvain | 515-725-7303 | 
Mail or deliver a letter to the IUC:
Iowa Utilities Commission
1375 E. Court Ave.
Des Moines, IA 50319-0069
Customer complaints or customer inquiries: customer@iuc.iowa.gov
Non-complaint and website-related questions or comments: iuc@iuc.iowa.gov
Questions about EFS or IUB 24/7: ITsupport@iuc.iowa.gov