Office hours for the Iowa Utilities Commission are 8 a.m. to 4:30 p.m. Monday through Friday, excluding official state holidays.
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| GENERAL CONTACTS | PHONE |
|---|
| Customer Service - Utility Service Questions or Complaints, Request for Records, Electronic Filing Questions, IT Support, and General Information | 515-725-7300 |
| Toll-free Customer Service Questions or Complaints | 877-565-4450 |
| Fax | 515-725-7398 |
| IOWA UTILITIES COMMISSION EXECUTIVES | PHONE |
|---|
| Sarah Martz - Commission Chair | 515-725-7888 |
| Joshua Byrnes - Commissioner | 515-725-7888 |
| Erik Helland - Commissioner | 515-725-7888 |
| Nichol Toomire - Chief Operating Officer | 515-725-7314 |
| Ralph Marasco - General Counsel | 515-725-7333 |
| BUREAU CONTACTS | PHONE |
|---|
| Accounting, Billing & Assessments, Customer Service - Marie Jeanblanc | 515-725-7330 |
| Communications/Media Relations - Melissa Myers | 515-725-7306 |
| Electric Safety & Engineering - Ryan Rush | 515-725-7350 |
| Federal & Regional Coordinator - Eric Giddens | 515-300-7191 |
| Legislative Liaison - Stephanie Weisenbach | 515-725-7385 |
| Pipeline Safety & Engineering - Sanel Lisinovic | 515-518-5144 |
| Regulatory Analysis - Nichol Toomire | 515-725-7314 |
Iowa Utilities Commission
1375 E. Court Ave.
Des Moines, IA 50319-0069
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Customer complaints or customer inquiries: customer@iuc.iowa.gov
Non-complaint and website-related questions or comments: iuc@iuc.iowa.gov
Questions about EFS or IUB 24/7: ITsupport@iuc.iowa.gov
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